Outstanding Orders: Shipping Update

To anyone with an outstanding order waiting to be filled from A. Gato Designs as of 12/20/2020:

Due to the historic volume increases staff shortages are affecting USPS due to the Covid-19 pandemic. I have made the difficult decision to hold packages until January 1st. In my state, over 300 USPS workers have tested positive and at least one local hub has been shut down. There have been some cases where orders have arrived damaged, were stuck in transit for weeks when they should have arrived in days, or were marked as delivered but did not arrive. There is not very much I can offer in way of assistance when this happens, so I have chosen to delay shipping to offer the best chance of items arriving. 

I will be watching the situation at USPS as it continues to progress. If you would still like me to ship your order immediately, please let me know as soon as possible. I just wanted everyone to be aware of the situation. 

I appreciate your patience and understanding during these challenging times.

Update 11/12/2021:

We are experiencing longer then usual production times for most Made to Order items.
With in person events starting back up it has been increasingly difficult to balancing producing stock for events and stock to fill orders. 
Currently we alternate every other garment is either for an order or event.
At this time all open orders are in production but actual construction time is taking around 6 months.

Paulina A. Gato
A. Gato Designs

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